This paper explores the development of quality management within theFIRMA, a project-based learning environment at Turku University of Applied Sciences (TUAS), Finland. TheFIRMA operates like a software company, providing students with real-world experience in project management and software development. Despite its success in software development projects, theFIRMA faced challenges in quality management, particularly in maintaining long-term commitment and ownership among students. To address these challenges, several initiatives were implemented. The management team was restructured to include a Head of Operations (HOO) responsible for overseeing quality management. Quality metrics were developed to measure and improve project outcomes. New practices in project management and software development were introduced, requiring students to follow either the waterfall method or Scrum, use GANTT charts, and track tasks with Product Backlogs. Additionally, course content was updated to include information-sharing sessions, and lectures on time management and scope management. The paper discusses the impact of these changes on student learning and project outcomes, emphasizing the importance of adequate training, mentoring, and support. Future work includes finalizing the quality manual, testing quality metrics, and encouraging collaborative coding practices. Future research will include the impact on the new quality management measures to students’ learning outcomes.
